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To our valued Fitzie customers,

We are so pleased to keep our doors open for our wonderful creative community of artists and photographers during this time, we aim to keep production and our showroom open as long as we are legally allowed to! Be assured that we're making the appropriate steps to keep both you, and our staff safe.
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During this time we encourage you to make use of our 24/7 online ordering system and to feel free to pick up the phone and talk to one of our helpful consultants!
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Please note that our usual production turn around times might be affected by the current situation and we appreciate your understanding. Please see below for more information!

SHOWROOM
Our showroom is still open as per our usual opening times:
Mon: Showroom Closed – open by appointment only
‍Tue - Fri: 9:00am - 4:00pm
Sat: 9am - 1:00pm
*** other times by appointment

We have hand sanitisers available for everyone to use in-store, and we are sanitising all surfaces, electronic equipment, and eftpos devices between each transaction.
We are sticking to the social distancing rules of 1.5m from each other, and we ask that you please do the same when visiting us in-store!

CONTACTLESS DELIVERY
In light of COVID-19, some of our courier partners have taken steps to minimize the spread of the virus. Some couriers will no longer obtain signatures at the time of delivery, instead:

• The parcel will be delivered to the doorstep, or at reception
• The doorbell (or reception bell) will be rung, and the driver will wait for the recipient of the parcel to attend
• If the delivery location is unattended, the driver will move the parcel to a safe location and leave the parcel
• If no safe place is available, the parcel will be returned to the depot and delivery will be rescheduled.

Please expect some delays on International services due to reduction in flight frequency and capacity. Our domestic delivery times have not been impacted and most courier partners are aiming to continue normal operations during this time. We will continue to keep you updated about any changes in their deliveries.

PICK-UPS
If you aren't comfortable coming in, and want to pick up your order, please feel free to call us from your car and we can arrange payment and bring your items directly to you!

FILM
Please remember also, our contactless film order forms and drop box are always available for you to drop off your film to be developed! We can hold onto your negatives until such a time as you wish to pick them up! (Please note due to legal reasons we cannot dispose of your film negatives and will require you to pick them up at some point!)

Stay Safe, Stay Home, and Shoot Film,
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xo
Fitzgerald Photo Imaging Team